Last updated: January 10, 2024

Welcome to Township Canada (the “Site”). This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website. By using our services, you agree to the collection and use of information in accordance with this policy.

Information we collect

Device Information: When you visit our Site, we automatically collect information about your device, including your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the web pages or products you view, websites or search terms that referred you to the Site, and your interactions with the Site.

Order Information: When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, payment information, and email address.

Usage Data: We use tools like Google Analytics and Hotjar to collect data on your browsing activities and patterns. This includes information about how you interact with our Site, which pages you visit, and how you navigate through the Site.

How we use your information

To Process Orders: We use your Order Information to fulfill any orders placed through the Site (including processing your payment information, providing invoices/order confirmations, and screening orders for potential risk or fraud).

To Optimize Our Site: We utilize Device Information and Usage Data to improve and optimize our Site, for example, by generating analytics about how our customers browse and interact with the Site.

Data sharing and disclosure

Your personal information may be shared with third-party service providers, such as Stripe for payment processing. We may also share your information to comply with applicable laws and regulations or in response to lawful requests for information.

We use Google Analytics and Hotjar to analyze and track users' use of the Site, and to better understand our audience. These tools collect data sent by your browser as part of a web page request, including cookies and your IP address.

Behavioural advertising

We do not use your Personal Information for targeted advertisements or marketing communications.

Your rights

If you are a European resident, you have rights to access, correct, update, or delete your personal information. For these requests, please contact us at the email below.

Note: Your information may be transferred outside of Europe, including to Canada and the United States.

Data retention

We maintain your Order Information for our records unless and until you ask us to delete this information.

Minors

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.

Changes to this policy

We may update this policy periodically to reflect changes in our practices. We encourage you to review it regularly.

Contact us

For more information, questions, or complaints about our privacy practices, please contact us at hello@townshipcanada.com .